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What is spam?

Spam is anonymous, unsolicited bulk email – it is effectively the email equivalent of physical junk mail delivered through the post. It is sent out in mass quantities by spammers who make money from the small percentage of recipients that actually respond. Spam is also used for phishing and to spread malicious code.

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What is crimeware?

Crimeware is malicious software that is covertly installed on computers. Most crimeware progams are in fact Trojans. There are many types of Trojans designed to do different things. For example, some are used to log every key you type (keyloggers), some capture screenshots when you are using banking websites, some download other malicious code, and others let a remote hacker access your system. What they each have in common is the ability to ‘steal’ your confidential information – such as passwords and PINs – and send it back to the criminal. Armed with this information, the cybercriminal is then able to steal your money.

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Why are passwords important?

We now use the Internet for a wide range of activities, including online banking, online shopping and online research. Increasingly, we’re also using the Internet to socialise. In the last few years there's been a massive growth in the number of social networking sites such as Facebook, MySpace, etc. We share all kinds of personal details as well as music, pictures, and videos.

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